F.A.Q.

What are DXMarkets trading fees?

During our beta phase our trading platform will be free to use. Our fee structure will be highly competitive and will be announced after the beta period is over.

What fiat currencies can I trade digital currencies with?
You will be able to trade fiat currencies as soon as the beta period finishes. We will initially support USD, EUR, GBP, SGD and AUD. More currencies will be added in due course.
What is a Bitcoin?
Bitcoin is a decentralised digital currency that enables instant payments to anyone, anywhere in the world. Bitcoin uses peer-to-peer technology to operate with no central authority: managing transactions and issuing money are carried out collectively by the network.

Bitcoin is a distributed peer-to-peer digital currency that can be transferred instantly and securely between any two people in the world. It's like electronic cash that you can use to pay friends or merchants.

A video explaining more about Bitcoin can be found here
Sources: https://en.bitcoin.it/wiki/FAQ#What_is_Bitcoin.3F
What is a digital currency?
A digital currency is an internet based medium of exchange (i.e., distinct from physical, such as banknotes and coins) that exhibits properties similar to physical currencies, however, allows for instantaneous transactions and borderless transfer-of-ownership.
Do you offer special discounts for businesses or high volume individual traders?
We cater for both individual and institutional clients. High volume accounts enjoy lower trading fees amongst other benefits. For more information contact corporate@dxmarkets.com
What is double-step verification?
Also known as two-factor authentication or 2FA, it provides unambiguous identification of users by means of the combination of two different components (e.g. a password plus an additional one-time password (OTP) generated on your mobile phone). This adds an extra layer of security to protect our clients accounts from unauthorised access.
How secure is the DXMarkets trading platform?
Our platform is built with multi-layered security across all sections, ensuring advanced personal and trading data protection. Our standards are on par with the most sophisticated capital market platforms, offering 256-bit SSL encryption, multi-signature wallets and cold storage.
What personal information do I need to provide to begin trading?
We only require basic personal information to enable your trading account. However, depending on your trading volume we may require additional information to comply with our compliance procedures.

At DXMarkets we follow a strict compliance process to protect our clients from illicit activity. We follow a set of Anti-Money Laundering policies benchmarked against local financial regulators. In addition, we conduct background checks on our clients as part of our CDD process (Customer Due Diligence).
How do I deposit funds to my trading account?
During our beta phase you can only deposit digital currencies. Fiat deposit will be enabled soon. To deposit funds into your trading account please follow the instructions on our Deposit page.